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ARTICLE · 21 APRIL 2025

Are you breaching the anti-hawking provisions?

Prohibition on hawking financial products (and credit products).

AustraliaFinance and Banking

Prohibition on hawking financial products (and credit products)

AFS licensees who provide financial services to retail clients and credit licensees are prohibited from:

  • offering a financial product or credit product for issue or sale, or
  • requesting or inviting a client to ask for, apply for or purchase financial or credit products;

where the offer, request or invitation is made in the course of unsolicited contact. This general prohibition is not limited to the provider of the financial product or credit product but extends to the actions of all employees, agents and representatives of an AFS licensee.

Contact is considered unsolicited if:

  • the contact is wholly or partly in one or more of the following forms:
    • telephone call;

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