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ARTICLE · 27 MAY 2014

Performance management, alleged bullying and volatile workers

Workplace bullying remains an unfortunate reality in Australia.

AustraliaEmployment and HR

Workplace bullying remains an unfortunate reality in Australia. It is a prevalent and complex issue that can have a profound effect on a worker's health as well as their professional and personal life. Sadly, in a number of cases, workplace bullying has pushed individuals to take their own life.

For employers, the task of combating workplace bullying is made difficult by the broad range of conduct that may constitute bullying, as well as the diverse characteristics or sensitivities of individual workers. This is further complicated by an employers need to drive business objectives and effectively manage the performance, behaviour and conduct of their employees.

Although "reasonable performance management" by an employer may not constitute bullying, what is or is not "reasonable" is not clearly defined. As a consequence, the line between reasonable performance management and bullying is often blurred: a difficult distinction that is further complicated in

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