The increasing use of artificial intelligence and algorithm-driven technologies in modern workplaces has created new efficiencies for businesses, but it has also introduced new categories of workplace risk. From gig-economy platforms allocating jobs through automated systems to warehouses using algorithms to drive productivity targets, technology is increasingly shaping how work is organised and performed.
Recognising these developments, the New South Wales Parliament has recently enacted legislative reforms clarifying that work health and safety obligations extend to risks created by artificial intelligence and digital workplace systems. The amendments represent a significant step in adapting workplace safety laws to the realities of an increasingly digitised workforce.