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Interview with…

Carlo Gagliardi, Managing Partner

What do you see as the main points that differentiate Deloitte Legal from your competitors? Deloitte Legal is uniquely positioned in the legal market thanks to a combination of distinctive assets and a deeply integrated approach. We draw on insight-driven intelligence from across the Deloitte network, enabling us to offer legal advice that is both industry-informed and forward-looking. Our professionals combine legal expertise with deep sector knowledge, allowing us to align solutions with clients’ strategic objectives. Our global coverage ensures consistent, high-quality service delivery regardless of jurisdiction, while our strong connections across the C-suite enable us to translate legal needs into actionable business outcomes. Crucially, our approach is not simply about offering legal advice – it's about delivering business solutions. We have specialists dedicated to managing change and transformation, helping clients implement complex regulatory and organizational shifts efficiently. Being part of Deloitte gives us a unique edge: our legal services are inherently cross-functional, technology-enabled, and built around real-world business needs. These differentiators allow us to consistently exceed expectations by delivering enduring value.   Which practices do you see growing in the next 12 months? What are the drivers behind that? Several practices are set for significant growth in the coming year: Public and Administrative Law: The rollout of Next Gen EU funds is generating sustained demand for legal guidance in infrastructure, procurement, and regulatory matters. The new public procurement code and updated environmental rules are accelerating this trend, making legal expertise essential for both public entities and private players. IP, Tech, and Data Protection: As clients pursue large-scale digitalisation, we see increasing demand in these areas – particularly related to AI implementation, data governance, and compliance. The growing regulatory complexity around data protection also reinforces the need for trusted legal advisors. Capital Markets: We are expanding our capital markets capability to support clients through the evolving regulatory landscape, including the introduction of the new Listing Act and upcoming reforms. This reflects a broader ambition to provide full-spectrum transactional support. Legal Managed Services & Legal Management Consulting: These innovative offerings are gaining traction in Italy, following established trends in the UK and other mature markets. Clients increasingly value flexible, tech-enabled legal solutions and strategic consulting to elevate their in-house legal functions.   What’s the main change you’ve made in the firm that will benefit clients? The most transformative shift we’ve made is adopting a solution-centered model that places clients’ business needs at the core of everything we do. Rather than focusing solely on legal risks or constraints, we begin by unpacking the underlying drivers of the issue and designing sustainable responses that align with broader business objectives. This is enabled by Deloitte’s multidisciplinary platform: we integrate legal services with technology, tax, financial advisory, and risk management to deliver comprehensive, actionable outcomes. We also deploy proven methodologies, tools, and frameworks that accelerate delivery and increase efficiency. The result is a legal service that goes beyond compliance – it becomes a key enabler of our clients’ strategy and performance.   Is technology changing the way you interact with your clients, and the services you can provide them? Absolutely. Technology – and GenAI in particular – is reshaping how we serve clients. By unlocking unstructured legal data, we help organisations anticipate risks, streamline decision-making, and increase productivity. This allows our teams to focus on strategic, value-adding work while delivering faster, more cost-effective service. But with new capabilities come new responsibilities. We apply Deloitte’s Trustworthy AI Framework to ensure responsible AI deployment – balancing innovation with ethical, legal, and regulatory safeguards. We address data integrity, supply chain risk, and governance at every step. Clients are seeking more for less – greater efficiency, faster results, lower risk. GenAI helps us deliver on all three fronts, enabling smarter collaboration and deeper insights at scale.   Can you give us a practical example of how you have helped a client to add value to their business? We supported a major consumer client during a transformative restructuring of its legal function. Our Legal Management Consulting team worked closely with the newly appointed General Counsel to redesign the legal operating model and align it with business priorities. To support immediate needs, we deployed a senior Legal Managed Services professional to act as an embedded advisor, handling operational matters while co-developing a new legal services strategy. This dual-track model enabled the GC to reposition legal as a proactive, strategic partner to the business – resulting in stronger internal alignment, increased service efficiency, and measurable cost reduction.   Are clients looking for stability and strategic direction from their law firms – where do you see the firm in three years’ time? Yes – clients increasingly expect their legal advisors to provide not only technical guidance but also long-term stability and strategic foresight. In three years, I see Deloitte Legal continuing to lead the market transformation by: Deepening our use of emerging technologies such as AI, automation, and data analytics; Investing in talent and professional development to stay ahead of legal and industry shifts; Expanding our global reach to support multinational clients with integrated solutions; Fostering a culture of innovation, collaboration, and cross-functional agility. Our goal is clear: to shape the future of legal services – not just adapt to it. We want to be the partner clients turn to for clarity, consistency, and business-oriented legal advice in a rapidly evolving world.

Martin Bohuslav, Managing Partner

Managing Partner Martin Bohuslav explains how Deloitte Legal is leveraging advanced technologies and multidisciplinary collaboration to meet the evolving needs of clients in the Czech Republic.   1. What do you see as the main points that differentiate [law firm name] from your competitors? Well, without doubt a great differentiator is the ability to provide bundled solutions together with our Deloitte colleagues in other service lines. This includes solutions involving colleagues such as IT Consultants, Financial Advisors, Risk Advisers, and Tax Experts, among others. Further differentiation comes through our being focused on the most important and relevant topics at the current time. Presently, two such topics are Digitalization and ESG (Environmental Social and Governance). Both topics require major transformational processes to be taken by our clients, which can prove quite daunting for them. However, we are good at transformations! And we offer added support to these clients, making the transformational processes manageable and trouble-free, through our integrated project management capabilities.   2. Which practices do you see growing in the next 12 months? What are the drivers behind that? Beyond Digitalization and ESG transformational projects, I think that we can expect to see growth across the whole spectrum of traditional legal practice areas. Depending on the economic outlook over the next 12 months, this should include M&A transactions, restructuring, or even insolvencies – these areas headed by our Partner Petr Suchy. Our crown jewel is Tax Litigation as well, headed by our Partner Jirina Prochazkova. Since we have the largest Tax & Legal team on the market, I believe we are unmatched in our ability to cover this area and bring true synergies in our service offerings. But it is necessary to mention other areas as well. We advised on the succession planning for a prominent family business, creating a robust framework for the transition to the next generation while preserving the family’s wealth – team led by Ludvik Juricka. And we are really good at compliance and business integrity services (incl. forensics) – team led by Jaroslava Kracunova. We are strong at Banking&Finance area with team led by Jan Prochazka.   3. What's the main change you've made in the firm that will benefit clients? The most significant change we've made is our increased focus on integrating AI into our legal processes. This technology allows to handle larger volumes of work with greater accuracy and efficiency, which directly benefits by reducing turnaround times and keeping the high quality of our services. Additionally, our multidisciplinary collaboration within Deloitte ensures that we provide holistic solutions that encompass not only legal advice but also technological, financial, and risk management perspectives.   4. Is technology changing the way you interact with your clients, and the services you can provide them? Yes, and it has been already mentioned in relation to AI. But not only AI matters. Planning, Communication, and Collaborative applications to provide the client with available comfort and control – these are the ways we want to go. However, AI shall have THE IMPACT.   5. Can you give us a practical example of how you have helped a client to add value to their business? Certainly. Recently, we assisted Ataccama, a leading international software company, in securing a significant investment from Bain Capital Tech Opportunities, valued at billions of Czech Crowns. This investment was one of the most notable in the Czech Republic in recent years and is a testament to our expertise in facilitating complex transactions that enhance our clients' growth and market presence. Additionally, we supported the advisory group Partners in obtaining a banking license. This involved navigating the intricate regulatory landscape and ensuring compliance with all necessary requirements. This achievement not only enabled Partners to expand their service offerings but also marked a significant transformation in their business model. Another example is our involvement with the sale of S&K LABEL and S&K TOOLS to private equity funds. Our legal guidance throughout the transaction ensured a smooth process, aligning the interests of (international) buyers and sellers, which ultimately added substantial value to both parties involved.   6. Are clients looking for stability and strategic direction from their law firms - where do you see the firm in three years’ time? We are in the perfect position to be a strategic partner for our clients simply due to our wide practical experience across all industries, and with the major international players. We are good at transformations! And the clients need to transform in many areas nowadays. We are here to help them. With this unique business insight, we can offer proactive solutions, and the best practices taken around the world. Our lawyers, through daily collaboration with other experts, in Tax, Finance, Technology, etc., have a broader business perspective, than those at traditional law firms, which means that they can keep company objectives and goals in mind without only taking a solely narrow legal approach. In three years’ time, we remain a TOP Law Firm on the Czech market, harvesting the technological and organisational advantage of being part of the Deloitte family. Additionally, we will continue bringing a new normal to clients in providing integrated bundled solutions, which traditional law firms will not be able to do without bringing in 3rd party providers.    

Nikolas Sjoberg, Deloitte Finland

What do you see as the main points that differentiate Deloitte Legal from your competitors? We are able to provide our clients with holistic integrated M&A services that is not limited only to a single stream. We collaborate with other Deloitte professionals in audit, tax, consulting, risk and financial advisory to guide our clients through challenges in a coordinated way around the world. We are truly able to provide one-stop M&A services beyond the legal box. We have a global reach, and we are able to assist clients in cross-border deals in a streamlined fashion around the world making it easy and cost-efficient for our clients to manage. Our multi-disciplinary, tech-enabled legal approach allows Deloitte Legal to address legal questions not just in the abstract isolated way but with a holistic understanding of what the client organization is trying to achieve. We expand our knowledge about our clients, the industries they operate in, their regulatory and legislative environments around the world to bring more to the table and provide the best possible legal advice to clients. Our professionals provide tailored and multidisciplinary solutions for demanding projects and complex domestic and cross-border international transactions. Which practices do you see growing in the next 12 months? What are the drivers behind that? We are seeing and expecting growth especially in our legal M&A team. Special focus is on further expanding and strengthening our legal M&A team. What’s the main change you’ve made in the firm that will benefit clients? I was recruited in fall of 2018 to build develop the legal M&A advisory services at Deloitte Legal in Finland that we are offering to our clients today. We are seeing great results in the market as Deloitte has during the past five years been seen in significant transactions also on the Finnish legal market. Is technology changing the way you interact with your clients, and the services you can provide them? We do leverage on leading technologies to deliver efficient and transparent support where considered advantageous, e.g. in case of routine work. Can you give us a practical example of how you have helped a client to add value to their business? We have successfully negotiated complex multidisciplinary and multijurisdictional deals on behalf of our clients. Are clients looking for stability and strategic direction from their law firms – where do you see the firm in three years’ time? I strongly believe that clients are expecting stability and strategic direction from their legal representatives. High competence in the regulatory and all legal aspects is a must. Going beyond that by providing our clients with strategic advice, pragmatic solutions, industry knowledge, network and experience is where we start to generate added value to our clients and that is our ultimate goal. In the coming years, our Legal team will continue to develop and expand further strengthening the services we are able to provide to our clients. Market demand for integrated multidisciplinary and technology enabled M&A services will grow.

Kypros Ioannides, Partner

What do you see as the main points that differentiate Hadjianastassiou, Ioannides LLC (member of the Deloitte Legal network) from your competitors? We are a distinctly modern law firm which focuses on attaining the optimal combination of human talent and technology to deliver exceptional client service. As the world is changing ever faster, we need out-of-the-box thinkers to help us build the future of our firm. Our multi-disciplinary, tech-enabled legal approach allows us to address legal questions not just in the abstract isolated way but with a holistic understanding of what our clients are trying to achieve. By putting our clients in the hearts of everything we do, we push ourselves to expand our knowledge about our clients, the industries they operate in, and their regulatory and legislative environments around the world so that we can provide perspective that will add value to our clients’ organizations. Global integration, Business Integration and Technology Integration are the main points that differentiate us from our competitors. With over 2,500 legal professionals in more than 75 countries that work together across borders, we have developed a strategic perspective which enables our clients not only to meet their local responsibilities but also to thrive in the global marketplace. We have access to industry specialists and a broad range of professional services spanning strategy, finance, human capital, risk, technology, audit, tax and, of course, legal, to meet our clients’ complex business needs and to provide a one-stop-shop for our clients. We employ technology to pioneer innovative legal solutions. It is part of the Deloitte organization, which has collected several technology-related accolades and has a strong track record in providing technology solutions, both through in-house capabilities and alliances with technology companies. The combination of legal skills with innovative service delivery, solution platforms and intelligent data analysis enable us to provide innovative solutions and unparalleled services to our clients. Which practices do you see growing in the next 12 months? What are the drivers behind that? Cybersecurity and privacy: With the exponential rise in the use of technology, privacy and cybersecurity risks are greater than ever, requiring companies to create robust frameworks ensuring the proper management and protection of their data. At the same time, new laws (particularly within the EU) are expected to come into force in an effort to catch up with and regulate technological advancements such as AI, crypto-currency and digital markets. Environmental sustainability: Climate change has highlighted the need for urgent action on environmental protection. At the same time, there has been a rising pressure on companies to improve their sustainability-related performances and comply with ever-expanding regulations in ESG (Environment, Social and Corporate Governance). Together, these are fueling demand for ESG-focused legal services. Health (including digital health): This area of law has seen a surge in demand especially, but not exclusively, due to the covid-19 pandemic. With this heightened importance on health and hygiene more people are seeking control of their health information and wish to monitor their health through the use of digital healthcare products and devices (such as wearable devices, health record platforms, patient-physician portals etc). The rapid pace in innovation in digital health brings with it significant regulatory and policy challenges (be it in terms of IP, privacy and cybersecurity, product liability etc.) which lawyers will be expected to navigate more and more in the coming years. Artificial Intelligence (AI): AI is already taking over the way law firms work. The rapid developments in artificial intelligence are expected to reshape the legal profession and a number of practice areas themselves. The benefits of AI in the drafting of contracts, predicting legal outcomes or recommending judicial decisions, increasing productivity and avoiding costly mistakes are real and tangible. Law firms that embrace emerging AI technologies will be able to benefit from higher efficiency enabling them to meet the higher demand for legal services and to offer services at lower cost. What's the main change you've made in the firm that will benefit clients? Business Integration: Our cooperation with the Deloitte Legal international network allows us to have a first seat of view of solutions to issues arising all over the world, draw on know-how from our counterparts in other jurisdictions to maintain our understanding and market awareness up to date and work in multi-jurisdictional transactions as one team to deliver a product of consistent quality. It strengthens our practices and allows the client to benefit from commercially sound, implementable solutions with a one stop shop service both across service lines and across jurisdictions. Regulatory: The increasing complexity of the global regulatory environment challenges clients to find solutions for greater organization, specialization, and sectorial knowledge. Deloitte Legal combines global perspective with local insights to help them develop and execute on those solutions. We have enhanced our human capital and technological capabilities to support our clients in navigating through the modern regulatory minefield. Enhanced security and business continuity: We have successfully renewed our ISO 22301 ‘Business Continuity Management System’ and ISO 27001 ‘Information Security Management System’ certifications. Obtaining the ISO certificates is especially important during times of uncertainty as it ensures we have the right capabilities to proceed with business as usual. The certifications confirm that we are in position to protect and best serve our clients without disruption and with high levels of protection of their confidential and personal data. Data classification: We have introduced a data classification and data management service which protects our clients’ business and personal data. Is technology changing the way you interact with your clients, and the services you can provide them? Technology has become an essential part of our lives and it definitely keeps changing the way we interact with our clients and the services we can provide them. At Deloitte Legal, we have introduced technological tools and stayed apprised of emerging legal technologies so that we can deliver maximum value to our clients. We use an integrated law firm management suite which provides a single source for all our data. We have implemented a document automation solution and we are slowly moving towards a paperless practice. Our contract automation tool allows for the creation and management of contract templates and the easy generation of draft agreements. This eliminates the hassle of finding and populating suitable templates, allowing the in-house lawyers to focus on the productive aspect of a task. We provide matter management and global risk and compliance tools as a means to keeping up to date with constant changes in compliance and regulatory matters. We consolidate all contracts in a centralised repository, helping clients access key documentation quickly and efficiently, while driving insights that are easy to digest to unlock additional value. We have adopted an electronic signing platform to facilitate the online execution of documents which eliminates the hassle of exchanging originals, save time and is an eco-friendly solution. We utilise e-discovery tools that facilitate due diligence exercises and document disclosures in litigation or data analysis. We have in place a data classification and data management service aimed at protecting our clients’ business and personal data. Importantly, all of the above can be achieved from an office-less environment where data and tools are accessed at anytime from anywhere with secure cloud services. Can you give us a practical example of how you have helped a client to add value to their business? Client-specific seminars and training: We often run seminars/trainings for our clients (for example to banking institutions, systemic and otherwise, governmental authorities (Department of Registrar of Companies and Intellectual Property), major service providers)), tailoring the material to their needs. We add value to their business and know-how by updating them on the latest legal and commercial developments affecting their organisation and the industry in general and educate them on how to adapt and conform with such developments. Proactive problem solving: We work closely with our clients to anticipate any potential problems that may arise and how to prevent them. This helps our clients minimise their cost and legal exposure by: Avoiding litigation costs and costs in dispute settlement. Minimising cost of work done in our law firm as against their inhouse departments. Providing them with standardised templates to ensure the needs of the business can be met in a timely manner that minimises risk. Employment law: Our firm has recently enhanced its focus on employee benefits, taking into consideration the recent trends in giving value to our clients’ employees (thus our clients’ businesses as a whole) with less traditional methods. We assist start-ups to receive quick and robust advice in setting up one of the most significant aspects of every operation, human capital. Are clients looking for stability and strategic direction from their law firms - where do you see the firm in three years’ time? Clients certainly appreciate stability and strategic direction from their legal advisors. As the legal sector changes and competition increases, clients are looking for commercially and legally viable solutions recommended by their lawyers who understand their strategy and business goals. In three years’ time, we see our firm on a steady road implementing the specific, realistic and attainable goals set today. Growth on multiple levels is the firm’s three-year business plan, in terms of recruiting more and capable staff, expanding and perfecting practice area niche and adopting further legal tech. Our determination to provide exceptional client service involves equipping our clients with reassurance and confidence. Building on our accomplishments, we plan on continuing stronger.
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