‘Knowledgeable and personable team of lawyers offering high quality advice – John Rouse is always a pleasure to work with and clients value his advice and expertise’.

‘Jon Croxford is excellent. He is a real expert in his field but approachable and open. He makes complex tax planning very straightforward to understand‘.

‘It is a very competent team that works very well together with strong leadership, good client focus and very good considered advice. I work with numerous legal teams and I would be quick to recommend this fab team. Drummond leads from the front and will steer his team in the client’s best interest when needed I value his advice and support enormously‘.

‘Eamonn Daly is my ‘go to’ estate and tax planning partner. He is widely known and ranked highly by his peers at other firms, as well as by other professionals, which must be the highest endorsement. Eamonn brings a friendly but very professional approach to his technical expertise and seems to hit it off with clients immediately whilst inspiring huge confidence by his seemingly innate understanding of what is important to each client and being able to bring clarity to the most difficult areas‘.

‘Natasha Smith  explains complex tax matters in an approachable and understandable manner, giving practical advice on complicated concepts and matters‘.

‘The team is professional in its approach for my case that covers personal tax and probate. The solicitors communicate well by email. Edward Jones is meticulous in his work and communicates clearly by email’.

‘I have worked with Jennifer Morries for a number of years. She has already assisted our clients in a number of ways. She is always prepared to attend our joint meeting and is very generous with her time and expertise‘.

‘Eamonn Daly, his team, colleagues and fellow partners provide a fantastic advice and professionalism normally only found at larger firms where the personal service is often lacking. The personal service is very much here at Meridian Private Client. Eamonn Daly is very good professionally whilst ensuring a personal service feel‘.

‘Jennifer Morries is an excellent lawyer – knowledgeable, experienced and has the ability to explain complex scenarios to any audience. Combined with a friendly approach, I would not hesitate to refer a client to her‘.

‘Very professional company with high levels of expertise in complex estate planning. Very good client communication and service levels. Communication with clients and being available to discuss and explain with clarity are key qualities of Rachael Kell and Susan Floyd’.

‘We work regularly with the private client team and have done for many years. The lawyers are efficient and highly responsive and provide an excellent level of customer service’.

‘Friendly and effective. Michelle Gavin’.

‘The team has an abundance of experience and knowledge in this area and is a well respected team in the local community. The partners and staff provide excellent customer service and are very collaborative in terms of tax planning‘.

‘The team is very friendly and open and is easily contactable. Charlotte McAllister is particularly approachable and efficient in addressing and dealing with trust matters’.

‘The team at Band Hatton Button is headed up by a very competent Michelle Gavin. Always friendly and helpful’.

‘Michelle Gavin is a ‘hands on’ solicitor with a wealth of experience in wills, trusts and PLAs and I would have every confidence in recommending her. She has acted on behalf of a number of my clients’.

‘Highly skilled staff who are personable and easy to deal with. Michelle Gavin in particular is outstanding. She strikes the perfect balance of being technically excellent, highly organised but also approachable and empathetic’.

‘The probate team at Band Hatton Button is knowledgeable and clearly explains the advice it gives with pros and cons of decisions to be made. Michelle Gavin always acts promptly when new cases or situations are presented to her. She responds quickly in a professional and friendly manner‘.

‘We mainly deal just with one partner, Michelle Gavin who heads up the wills and probates team. The lawyers are very proactive, efficient, responsive and knowledgeable. They have published articles on many subjects which they are able to provide as a resource bank to answer questions that come up, but will provide specific advice as well’.

‘Sara Simson and her team were extremely knowledgeable, friendly and efficient. Everything was explained thoroughly and nothing was too much trouble’.

‘The ability to provide specialist advice at partner level. The partner that dealt with our powers of attorney, provided very clear advice as to what we were entering into. Our powers of attorney were drawn up by Sara Simson and we could not have asked for a more pleasant person who explained everything in a very clear manner’.

‘Sara Simson is the only on I have had dealings with. She is friendly, knowledgeable and co-operative, and has always performed her duties extremely satisfactorily’

‘I have worked with Graham Fuller on several matters concerning trusts and estates. He is technically very strong and also has a clear view of the client’s objectives and how best to achieve them strategically. He is always very pleasant to deal with’.

‘Conscientious and driven , especially Christina Polychronakis with whom we have worked on numerous projects. A response out of hours and on Saturday is not unknown’.

‘A very knowledgeable team that provides expert advice and at a fair cost. Communication is excellent and work gets completed in a timely manner. Nothing is too much trouble’.

‘The practice is of sufficient size to be represented by partners and staff with a variety of excellent and complimentary skills. They are efficient, professional and polite, always replying in a timely manner‘.

‘The team provides a professional and satisfactory service in relation to probate matters. The individuals I have dealt with have been helpful and approachable giving clear explanations and advice when I have raised any issues’.

‘The lawyers have been very professional and caring whilst helping me with POA and the wills and probate. My family has dealt with them for over 40 years. It is the only practice that we use‘.

‘Mander Hadley completed the application for me to become my father’s legal deputy because of his dementia. They completed all the forms relating to the Court of Protection keeping me informed at each stage of the applications‘.

‘The lawyers understand their customers and have empathy with them as when we ask for their expertise when dealing with probate for example they understand what a difficult time this is for their clients. In comparison to other firms I have dealt with I have found them more responsive and they are a very friendly team that put you at ease, also very professional too, the perfect balance‘.

‘Caroline Dobson has been dealing with my late mother’s estate and she couldn’t have been more responsive, helpful and professional’.

‘Caroline Dpbson was so kind and understanding and outlined the procedure of obtaining probate, leaving me feeling at ease on how probate would proceed, which is so very important when you are faced with so much sadness on the death of a loved one. If I had any queries, Caroline would reply by return. Throughout the whole matter I felt so reassured by how Caroline explained the procedure of obtaining probate to me’.

‘The team was amazing. Good communication skills. I was very impressed with the analytical skills and research skills. The lawyers were fantastic with great qualities, thinking outside the box. The solicitor displayed a great deal of creativity in problem solving’.

‘Very approachable and precise with solutions and recommendations. Extremely accommodating and understanding of the client’s needs’.

‘The partners, particularly Mr Gary Priest, have been uniformly first class. Their advice is excellent and their approach is both professional and friendly, delivered in terms that a layman can understand and with no legalese jargon’.

‘It’s like a well oiled wheel and they get things done quickly. Can’t fault them. Gary Priest – provides high level of attention to detail. He has always given an excellent service for myself and my clients. Over the years that we have been using MFG Gary has never done anything incorrect or ever got anything wrong, it’s always spot on‘.

‘Gary also goes over and above what you would expect his role to do. He helps with technical queries and answers so well in a way that it’s easy to understand even complex trusts. He’s always happy to help and explain things as well as offer assistance to my clients directly if they need it. Thank you, Gary‘.

‘The lawyers have always been professional, approachable and diligent in their work and communication with us. Janna Vigar – she was well informed and a pleasure to work with’.

‘The people I have worked with show first-class knowledge of the problem in hand. Excellent service and very personable. I have worked with Thomas Evans who has been excellent‘.

‘Emma Harrison has brought both skill and compassion to help us with some complex and significant legal issues we have been facing’.

‘I strongly believe that the firm’s greatest strength is its client-focus. From the first call to the ongoing relationship with our solicitor, we are always treated with warmth, sincerity and prompt replies to all queries. In addition the staff uses its expertise to make relevant and supportive suggestions about the best course of action’.

‘I would like to mention and praise Emma Harrison for her work, her support and her enthusiasm for her role. Nothing has ever been a problem for her and she has been there for us in times of calm as well as emotional upset. Her professional, positive attitude has been consistent over the years that we have known her and the support and advice we have received has always been timely, relevant and appropriate. I wouldn’t hesitate to recommend her and her team to others’.

‘I believe Emma Harrison has always strived to be the best advisor to her clients I have found her to be most helpful very approachable and keen to deliver great service’.

‘The team is strong & capable & also deals with matters promptly & thoroughly. One of the top teams in the Midlands. Lucy Cooling has acted for me on a number of matters over the past few years & has always dealt with matters competently, promptly & to my satisfaction. As I am a former head of Private Client teams in large firms, I know an excellent practitioner when I deal with one & Lucy certainly is one!’.

‘I cannot speak highly enough of Lucy Cooling. She assisted me on in the utmost professional way, making astute and correct suggestions in respect of my own personal circumstances. Not only did she deliver what I required, she went above and beyond in terms of the professional client relationship by ensuring that a preconceived idea I had regards what I needed was investigated thoroughly and a far better solution found. She is a credit to her profession and the firm’.

‘This practice succeeds in providing a highly personal service tailored to individual client needs, which is what most larger firms promise, but fail, to provide. At the same time the lawyers also succeed in offering the expertise that one might expect from a firm ten times its size. It has attracted some excellent individuals from larger firms‘.

‘One key partner who provides exceptional service is Emma Harrison. Whilst many solicitors “sell” the idea of a personal and personable service – Emma succeeds where many of her peers fail. Emma’s clients see her as a trusted friend as well as an exceptionally knowledgeable legal representative’.

‘Rachael Armstrong – an exceptional lawyer. A high level of knowledge and experience, coupled with a great ‘bedside manner and her work with clients is brilliant’.

‘The VWV team prides itself on outstanding client care and service. The lawyers are consistently sensitive to the needs of clients and explain complex matters in a clear, concise and practical way. They are particularly prompt in dealing with referrals and have always had great feedback from clients‘.

‘VWV is certainly one of the best private client teams in the Midlands offering very strong technical knowledge with an excellent client experience. The team is led by the superb Rachael Armstrong, a powerhouse in the private client world. She develops an incredibly strong relationship with her clients and is able therefore to give the best possible advice‘.

‘The team provides a comprehensive range of services across non contentious and contentious advice. The Birmingham team, led by Rachael Armstrong, is very personable and friendly, providing real world advice‘.

‘Rachael Armstrong in Birmingham stands out for her personable approach which belies her subject knowledge; she takes an holistic view and a very down to earth approach. Asking what if questions quickly gets to the nub of an issue’.

‘Approachable, thoroughly professional, up to the minute team. Care and support for individuals in the firm was evident. Rachael Armstrong was careful and considerate in her approach to our will making. She was able to empathize with a difficult and developing situation with genuine responses and also show humour when appropriate’.

‘I have only dealt with Rachael Armstrong at VWV who at all times has been very clear with explaining all matters, prompt in her replies to questions and totally professional. I have found VWV to be very proactive and clear in all matters’.

‘Rachael Armstrong stands out as exceptional. What makes this team unique is its personal approach to clients. Everyone says that they are customer focused but the VWV team in the Midlands really cares and they build real connections with people. They help them beyond their legal services. It is lovely to see that they can combine a good commercial service with lovely relatable personal care’.

‘ Neil Raiseborough has shown an in-depth knowledge of the subjects and has a skill in empathising with clients, often in unhappy circumstances. The work has been carried out in a timely and efficient manner’.

‘The advice we have received has been sympathetic and friendly and, we believe, competent. We have dealt mainly with Mr Neil Raiseborough. He has been supportive, understanding and relaxed and dealt sympathetically with the various complexities involved. He has been friendly and helpful without being pushy’.

‘A very efficient practice. Neil Raiseborough was very knowledgeable, always responsive and we felt we were in a very safe pair of hands. Any points we didn’t understand he was always on hand to explain in simple terms. He kept an eye on all aspects of our affairs to make sure they kept progressing’.

‘The team acts as a team and appears well coordinated, and covers professionally for one another. Neil Raiseborough listens, explores angles, reflects and then gives his opinions and advice succinctly. He is accessible, personable and responds quickly. I judge his advice to be well considered and balanced, calling out the benefits, risks and probable consequences. Someone I trust and respect’.

‘Alsters Kelley gives you confidence and trust that you are being advised as an individual with a personal service. They are willing to co-operate with other professionals such as accountants and financial advisers’.

‘Neil Raiseborough always happy to assist with our clients requiring help and advice in respect of wills, probate, estate work and our clients always confirm their satisfaction. He is professional but very personal and completes work efficiently. My personal professional dealings have always been excellent’.

‘Annabel Burchett has been outstanding – efficient, thoughtful, experienced, overall – a joy to work with’.

‘The practice whilst large still gives the impression and indeed has the empathy of a family solicitors’ practice. I would bring to your attention Lindsay Gutteridge who is blessed with a business attitude, a sympathetic ear and a sense of humour often needed in these circumstances. In cricket terms, a good all rounder’.

‘Here you have a firm in the middle of the Black Country which provides a level of knowledge which you would normally expect to be only available in one of our big cities’.

‘ I normally work with Claire Pottinger who has an exceptional degree of knowledge and relates to clients easily’.

‘All professional at all times. Treats you with respect and dignity at a very difficult time’.