
McDermott Will & Emery LLP has ‘fantastic negotiators and knowledge of the current market’, and clients praise its specialist knowledge of outsourcing transactions from both the buy-side and sell-side perspectives. Acting for both vendors and customers, the firm has deep experience, particularly in its Dallas office, where the bulk of its practice group resides. The lead partners are Shawn Helms and ’industry leader’ Jason Krieser. Helms has developed niche expertise in AI-driven outsourcings, as well as deals involving cryptocurrency and blockchain. Krieser is also knowledgeable in AI and blockchain matters, and has notable experience in digital health, telecoms, RPA arrangements, IoT, and e-commerce.The firm's active involvement in the healthcare space Heather Bethancourt and Caitlin Howe handle a large deal for the outsourcing of revenue cycle management and IT functions by a non-profit healthcare system based in Minnesota. Long-standing outsourcing expert David Guedry and Raja Chatterjee also play pivotal roles in the practice. In Los Angeles, ITO and BPO specialist Matthew King handles deals involving middle and back-office financial services processes, facility management, and much more.
Legal 500 Editorial commentary
Accolades
Client satisfaction
Testimonials
Collated independently by Legal 500 research team.
‘Specialized knowledge of outsourcing transactions and current market. Also knowledge of defense industry. ’
‘Fantastic negotiators and knowledge of the current market range for specific terms and conditions. Jason Krieser is an industry leader in this practice.’
Key clients
- Amadeus
- Caterpillar
- Cognizant
- Follett Corporation
- Huntington Ingalls Industries
- Jefferson Health
- Louisiana-Pacific
- MRC Global
- Walgreens
- Walmart
Work highlights
- Advised Minneapolis-based hospital chain Allina Health on a major outsourcing of its revenue cycle management and IT functions to Optum (a huge healthcare technology company and subsidiary of UnitedHealth Group) – a transaction that involved the “rebadging” of 2,000 employees.
- Advised on multiple brand and licensing deals (including with celebrities and sports stars such as the soccer player Lionel Messi) for Faraday Future, a Los Angeles-based company focused on the development of high-end electric vehicles.
- Advised Walmart in relation to the outsourcing of several functions associated with the distribution and sale of contact lenses, and new e-commerce platforms for contact lens sales.
Lawyers
Hall of fame
The lawyers at the very top of the profession, widely known and respected by peers and clients for their longstanding involvement in market-leading work.

Leading partners
The strongest partners in their field, leading on market-leading deals and endorsed by peers and clients alike.
Practice head
Shawn Helms; Jason Krieser
Other key lawyers
David Guedry; Matthew King; Heather Bethancourt; Caitlin Howe; Raja Chatterjee