Using AI In Human Resources: Benefits And Risks

This post is the first in a three-part series examining the use of AI in Human Resources.

Artificial intelligence (AI) is already a key feature in many people's lives, including at work. While some AI platforms have been around for years, highly advanced intelligence platforms, such as ChatGPT, could become ubiquitous in research and problem solving-based work environments. Such platforms are still in their early stages, like the Internet was in the 1980s, but they are learning and developing each day and, like the Internet, could become fundamental parts of daily life, especially at work.

What Is Artificial Intelligence?

AI is computer intelligence input with data sets used to detect patterns and solve problems. AI is now common in everyday life in devices and programs like Alexa and Siri, which use human interference to perform specific tasks. Programs like ChatGPT – generally called "generative AI" – are capable of performing complicated research, drafting