Artificial intelligence is no longer a future consideration for business owners. It is a present reality. Businesses across every industry in North Carolina and beyond are deploying AI tools for customer service, data analysis, content generation, hiring decisions, medical diagnostics, financial modeling, manufacturing processes, and much more. The efficiency gains are significant, and the competitive pressure to adopt AI is intense.
But AI also creates new risks, including risks that most business insurance programs were not designed to address. When an AI system makes a recommendation that harms a customer, produces output that infringes someone’s intellectual property, generates biased decisions that result in discrimination claims, or processes data in a way that violates privacy laws, the question becomes: does your existing insurance cover those scenarios?
