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ARTICLE · 02 JANUARY 2024

Gen AI Drives Law Firm Innovation, But Clients Must Come First

Katten
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Katten

With client service at our core and a collective desire to foster an inclusive environment for a...

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In an article published by Bloomberg Law, Katten chief Innovation officer Andrew Sprogis and senior innovation and data science manager Matthew Dunne wrote that while...

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Matthew Dunne
Matthew Dunne
Andrew Sprogis
Andrew Sprogis
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Katten's Matthew Dunne and Andrew Sprogis say that taking a client-centered approach makes it possible to see how generative AI fits into a law firm's broader AI tool set, especially when delivering legal services.

While there's growing consensus and acceptance that generative artificial intelligence will shake up the practice of law, any technology that's leveraged should meet the needs of clients.

Generative AI will make lawyers more productive, though the effect likely will be uneven—at least in the near term. Most efficiency gains will be in relatively straightforward work—think extraction and summarization.

Substantive analysis in particular matters is possible, but harnessing this capability will take careful collaboration with clients so they're comfortable with the approach and trust the technology.

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