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ARTICLE · 04 NOVEMBER 2024

Communications In A Cyber Incident – Guidance

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The UK National Cyber Security Centre has published guidance on effective communications in a cyber incident. While targeted at organisations generally, rather than explicitly at pension scheme trustees...

United StatesTechnology
Jay Doraisamy
Jay Doraisamy
Ondrej Hajda
Ondrej Hajda
Katherine Carter
Katherine Carter
Oliver Yaros
Oliver Yaros
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The UK National Cyber Security Centre has published guidance on effective communications in a cyber incident. While targeted at organisations generally, rather than explicitly at pension scheme trustees, the guidance contains useful recommendations that trustees may wish to consider incorporating into their cyber incident response plans. Earlier this year, the Pensions Regulator (TPR) published a report setting out the key steps that trustees should take if a cyber security incident occurs in which communications were a key feature (see our legal update for more information).

The guidance outlines the importance of effective communication to staff, stakeholders, customers and the media in a cyber incident and outlines three core principles.

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