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ARTICLE · 22 MAY 2024

CFPB Sues Fintech For Deceptive Practices Surrounding Tipping Service

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On May 17, the CFPB filed a lawsuit against a California-based fintech that operates a nationwide website and mobile-application based peer-to-peer lending platform through which consumers can obtain...

United StatesTechnology

On May 17, the CFPB filed a lawsuit against a California-based fintech that operates a nationwide website and mobile-application based peer-to-peer lending platform through which consumers can obtain small-dollar, short-term loans. The Bureau alleges that while the company markets itself as offering 0% APR loans, its use of dark patterns ensures that almost every borrower pays a fee, in the form of a "tip" or "donation."

The Bureau alleges that the company violated the Consumer Financial Protection Act's prohibition against unfair, deceptive, and abusive conduct, as well as the Fair Credit Reporting Act. Specifically, the CFPB alleges:

  • Misrepresentations About the Cost of the Loan: While its ads and loan disclosures market no-interest loans, virtually all borrowers pay "tips" to the investor lenders, "donations" to the company or both. According to the Bureau, these fees result in a high total cost of credit, sometimes in excess of 300%.

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