In my software consulting years, it was remarkably
routine for clients to concede that they had never read their own
procedures and documents. While it lent itself to amusing
anecdotes like the database administrator who kept his notes in
Klingon, the phenomenon reflects a practical problem: employees
cannot fulfill obligations they do not know about. Ignorance makes
compliance impossible.
In the Privacy Policy context, what you don't know can
certainly hurt you. An aged Privacy Policy is like expired cheese:
it can never help you, but it definitely has the potential to
injure you.
Yet many mistakes are easy fixes. Here are the top ten we deal
with most often.
| 10. |
Wrong State. Different states impose
different requirements. For instance, Connecticut requires specific
provisions pertaining to Social Security Numbers. All too often
however, policies do not address the nuances of applicable state
laws. The company needs to be familiar with the applicable |