Class Action Lawsuit Claims Worldofwarcraft.com Wiretapped Its Users

Blizzard Entertainment Inc. ("Blizzard"), the owner and operator of worldofwarcraft.com, was brought into the world of class action data privacy litigation recently when a class of California residents who visited the site filed suit against it and its vendor Mouseflow, Inc. ("Mouseflow") based on allegations of illegal and surreptitious wiretapping.  In their complaint, the Plaintiffs alleged that Mouseflow provides a "Session Replay" tool that records a website visitor's interactions on a website, including the user's keystrokes, mouse clicks, mouse movements, and scrolls.  Mouseflow also allegedly tracks other user information such as device and location.  According to Plaintiffs, Mouseflow's Javascript is installed on worldofwarcraft.com pursuant to a voluntary partnership with Blizzard, and Plaintiffs' information is captured and sent to Blizzard by way of Mouseflow's program.  Plaintiffs' lawsuit claims that Blizzard and Mouseflow's data collection amounts to