A Virtual Reality: What Videoconference Platforms Can Do To Prevent Or Defend Data Security And Privacy Lawsuits

Videoconferences have become "virtually" ubiquitous in today's workforce, particularly as COVID-19 continues to transform how businesses operate from day to day. To maintain social distancing, most businesses have encouraged their employees to utilize remote desktop software to perform their jobs from the relative safety of their homes. In furtherance of this arrangement, those same businesses have replaced traditional in-person meetings with virtual videoconferences.

With businesses more reliant on the telework model than ever before, videoconference platforms have, perhaps expectedly, faced a bevy of lawsuits from their users arising from the use of videophonic software. This article explores the measures businesses may employ to prevent data security and privacy lawsuits, as well as what businesses can do to defend such litigation when it ensues.