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ARTICLE · 08 AUGUST 2019

What Are Consumers Complaining About?

Frankfurt Kurnit Klein & Selz PC
Frankfurt Kurnit Klein & Selz PC
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Frankfurt Kurnit Klein & Selz PC

Frankfurt Kurnit Klein & Selz PC

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Auto-related complaints are the most common consumer complaint, according to a recent survey of state and local consumer protection agencies conducted by the Consumer Federation of America.

United StatesMedia, Telecoms, IT, Entertainment

Auto-related complaints are the most common consumer complaint, according to a recent survey of state and local consumer protection agencies conducted by the Consumer Federation of America.  The CFA said that, "These problems often involve significant amounts of money and cause great inconvenience, so consumers are more likely to report them and seek help." 

The CFA said that the three fastest growing consumer complaint areas are fraud, medical billing problems, and retail sales.  The CFA said that, "Complaints about retail sales run the gamut from high-pressure sales to defective merchandise, wrong orders to disputes about return and refund policies."  

Some of the top areas where consumers complained about misleading advertising claims included auto, retail sales, health products and services, communications, and internet sales.  

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This post first appeared in Frankfurt Kurnit's Focus on the Data blog (www.focusonthedata.com). It provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

Originally published by the New York Legal Ethics Reporter

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

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