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ARTICLE · 24 NOVEMBER 2021

New York Attorney General Warns Consumers About Deceptive Auto-Renew Programs

Frankfurt Kurnit Klein & Selz PC
Frankfurt Kurnit Klein & Selz PC
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The New York Attorney General recently issued a Consumer Alert, warning consumers about deceptive negative option programs and urging them to file complaints if they fall victim to such programs.

United StatesMedia, Telecoms, IT, Entertainment

The New York Attorney General recently issued a Consumer Alert, warning consumers about deceptive negative option programs and urging them to file complaints if they fall victim to such programs.

Following the enactment of New York's auto-renew statute (GBL § 527-a) last year, and the FTC's recent Enforcement Policy Statement, Attorney General James's Alert reminds consumers about the key requirements for recurring payment programs: clear and conspicuous disclosures; informed consent to the recurring payments; and easy cancellation functionality (including online cancellation if there's online enrollment).  

The Alert also reminds consumers that most industries in New York are subject to these requirements. Indeed, the Attorney's General office has already entered into settlements with dietary supplement manufacturers, an online language learning program, an online apparel seller, and a credit monitoring program involving their recurring payment practices.

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This post first appeared in Frankfurt Kurnit's Focus on the Data blog (www.focusonthedata.com). It provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

Originally published by the New York Legal Ethics Reporter

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

www.fkks.com

This alert provides general coverage of its subject area. We provide it with the understanding that Frankfurt Kurnit Klein & Selz is not engaged herein in rendering legal advice, and shall not be liable for any damages resulting from any error, inaccuracy, or omission. Our attorneys practice law only in jurisdictions in which they are properly authorized to do so. We do not seek to represent clients in other jurisdictions.

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