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ARTICLE · 15 MAY 2024

JAMS Adopts New Mass Arbitration Rules And Fee Schedules

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For businesses that use consumer and workplace arbitration agreements designating JAMS as their arbitration administrator, there is an important new development: JAMS has announced new Mass Arbitration...

United StatesLitigation, Mediation & Arbitration
Archis Parasharami
Archis Parasharami
Kevin Ranlett
Kevin Ranlett
Daniel E. Jones
Daniel E. Jones
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For businesses that use consumer and workplace arbitration agreements designating JAMS as their arbitration administrator, there is an important new development: JAMS has announced new Mass Arbitration Procedures and Guidelines and a new Mass Arbitration Procedures Fee Schedule.

These changes are a welcome improvement. Some lawyers bringing mass arbitrations have focused their attention on businesses with JAMS arbitration clauses because JAMS's prior rules were substantially more burdensome to businesses than other organizations' rules. But, as with the AAA's recent new mass arbitration rules and fee schedules, the changes do not come close to eliminating the risks associated with abusive mass arbitrations. Businesses should consider reviewing and—if necessary—updating their agreements.

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