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ARTICLE · 22 MARCH 2021

Understanding The Basics Of NCDOI Licensee Complaints

Ward and Smith, P.A
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Facing an investigation by a licensing board can be one of the most stressful and emotionally taxing challenges that licensed professionals face in their careers.

United StatesInsurance
A. Charles Ellis
A. Charles Ellis
Amy Wooten
Amy Wooten

Facing an investigation by a licensing board can be one of the most stressful and emotionally taxing challenges that licensed professionals face in their careers. 

Learning about and understanding how the licensing board's investigatory and disciplinary process works is a crucial step in navigating that process and protecting the professional's license. 

This article provides an overview of the investigatory and disciplinary process that the North Carolina Department of Insurance ("NCDOI") utilizes when investigating complaints made against its licensees and the types of regulatory action that can be taken against a licensee.

The Who (no, sadly not the English rock band)

Investigations into complaints against the NCDOI's licensees are handled by the agency's Agent Services Division ("ASD"), which oversees licensing and continuing education for insurance licensees. 

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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