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In our final installment of this series addressing best
practices that businesses can employ to reverse business insurance
claims, Mark Miller addresses strategies that can be employed to
negotiate a favorable settlement. At every step, insurance
carriers pass the ball back to the policyholder, hoping that the
policyholder will go away. Insurance claims adjusters, with a
slew of insurance company lawyers behind the scenes, drive the
process, and are often unwilling to change their position unless
they see both corporate and professional risk. A
policyholder's prime objective, therefore, is to create risk
for the insurance carrier and the individuals involved in the
claims adjustment process. If done in a highly professional
manner, the insurance carrier will make it known that they want to
settle. If done improperly, a mess is about to ensue.
