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ARTICLE · 23 FEBRUARY 2026

Insurers Can Reasonably Rely On Expert Reports Without Acting Unreasonably

As a general rule, insurers are not guilty of bad faith by virtue of actions that are in accordance with opinions from experts.

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As a general rule, insurers are not guilty of bad faith by virtue of actions that are in accordance with opinions from experts. The fact that an expert retained by the insured disagrees with an expert retained by the insurer does not, in and of itself, render it bad faith for an insurer to reasonably rely upon that expert's opinion.

The past year saw courts affirming this principle. The U.S. District Court of the Southern District of Texas did so in Shockman v. State Farm Lloyds, No. 4:22-CV-02030, 2025 WL 2774122 (S.D. Tex. Sept. 26, 2025). The U.S. District Court for the Northern District of Georgia similarly held that the reasonable reliance upon an independent consultant's advice without more did not constitute bad faith. Marble Masters of Middle GA, Inc. v. Selective Ins. Co. of Am., No. 2:24-CV-99-RWS, 2025 WL 3255043 (N.D. Ga. Aug. 14, 2025).

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