Can Defense Panel Counsel Effectively Handle Insurance Claims? Part Two (Video Content)

A well placed phone call from an adverse insurance company to a law firm managing partner is often the best way for an insurance company to dispose of an otherwise valid insurance claim.  Here is the scenario.  A prestigious large law firm is representing a policyholder in defense of a lawsuit.  As is the case with many large high-end corporate law firms, that law firm is also approved panel counsel for various insurance carriers.  An insurance coverage issue arises, and the policyholder asks if someone at the prestigious large firm can look at the insurance issue.  The law firm's response is, certainly.  The law firm gives some advice, the claim is large, and things become adversarial with the insurance carrier.  That is when the insurance company places a phone call to the law firm managing partner saying that their relationship is no longer working.