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ARTICLE · 27 APRIL 2021

Firm Settles FINRA Charges For Mishandling Customer Limit Orders

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A firm settled FINRA charges for failing to immediately display customer limit orders, and for related supervisory violations.

United StatesFinance and Banking

A firm settled FINRA charges for failing to immediately display customer limit orders and for related supervisory violations.

In a Letter of Acceptance, Waiver, and Consent, FINRA found that the firm manually reviewed some of its order flow, resulting in delays that caused the firm to not "fully and immediately display, route, execute, or cancel" orders. As a result, FINRA found that the firm violated FINRA Rule 6460 ("Display of Customer Limit Orders").

Further, FINRA found that the firm's supervisory reviews violated FINRA Rule 3110 ("Supervision") as the reviews:

  • focused only on whether an exception would be financially disadvantageous to a client instead of whether the exception violated FINRA Rule 6460; and

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