Mediation is a helpful process for resolving many types of
disputes. With its increased use over the past few decades,
mediation has proven to be especially beneficial in resolving
emotionally-charged disputes in employment and domestic matters.
Let's take a closer look at what it is, and why it works.
The Basics
Mediation is basically a structured settlement process
facilitated by a neutral third party who engages in "shuttle
diplomacy." Mediation works best with a trained mediator who
has some subject matter expertise. Of course, the process works
only if the parties have a good faith commitment to exploring their
respective interests and patience to work through the process. In
such cases, mediation can be amazingly successful.