Although most employers at least have an employment handbook,
few companies treat it as a priority item. That's a shame,
because a handbook presents a wonderful opportunity to communicate
with your workforce about your organization's philosophy,
mission, and culture.
Companies like Netflix and Nordstrom have demonstrated that
handbooks can be effective without being dry and tedious legal
documents. But make no mistake, your handbook does have legal
ramifications.
A good handbook informs your employees about workplace rules and
policies and sets expectations for performance and conduct, which
prevents misunderstandings that may lead to disputes. Thoughtful
and properly worded policies also may help you with your legal
defense if a dispute does arise. On the other hand, a problematic
or deficient handbook can hurt your cause more than it helps
you.
