As technology continues to rapidly evolve, so do hiring and
recruiting practices. A number of start-up companies have emerged
in recent years offering employers the ability to use artificial
intelligence (AI) to screen job candidates and determine their
employability. These AI-driven recruiting practices, such as those
that use facial and voice recognition technologies, are touted as a
means of lowering recruiting costs and eliminating bias in the
hiring process. But there is growing concern that the use of AI may
threaten a job candidate's privacy and might result in the
inadvertent perpetuation of discriminatory hiring practices.
These concerns and others were raised in a recent complaint
filed with the Federal Trade Commission (FTC), urging an
investigation into one such company's business practices. The
complaint was filed by the Electronic Privacy Information Center
(EPIC), a public interest watchdog located in Washington, D.C.
EPIC's complaint challenges the
