In Quentin Tarantino's classic film, "Pulp
Fiction," two hitmen, Jules and Vincent (played by Samuel L.
Jackson and John Travolta), find themselves in a farcical and
escalating "mess" – requiring the advice of a
"fixer" known as "The Wolf" (played by Harvey
Keitel). The Wolf arrives at the scene, assesses the situation
with cool detachment, and develops a detailed plan to extricate
Jules and Vincent from their unsavory and very bloody
dilemma. Imagine "The Wolf" insisting on phoning in
his assistance instead of working in person with Jules and
Vincent. Would he have been as effective? Yet, in
EEOC v. Ford Motor Company, the U.S. Court of Appeals for
the Sixth Circuit concluded that allowing a problem solver in a
fast-moving team environment to telecommute could be a
legally required reasonable accommodation under the Americans With
Disabilities Act (ADA), and that traditional assumptions on the
need to be physically present in the workplace sometimes fall by
the