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ARTICLE · 28 SEPTEMBER 2007

Managing Legal Risk In A Multisource Environment

Morrison Foerster
Morrison Foerster
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Morrison Foerster

Morrison Foerster

With approximately 1,000 lawyers in 19 offices, Morrison & Foerster is a preeminent global law firm...

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There has been a clear trend over the past couple of years for more and more businesses to move away from full scope, full service IT services and outsourcing contracts.

United StatesEmployment and HR

There has been a clear trend over the past couple of years for more and more businesses to move away from full scope, full service IT services and outsourcing contracts.  The current preference for many companies is for a "multisource" environment where a number of service providers are managed together, either as part of a hierarchy or in parallel.

One consequence of the shift to multiple service providers is the requirement for more interaction between the different service providers and a resulting need to manage the legal risks.  More interaction means more risk.  So, what steps can a customer take to manage the risks if it decides to go down the multisource route?

Level Of Control

One of the most basic, but key, steps that a customer can take to manage its risks is to ensure it has the right level of control over the multisource environment.  Irrespective of the effort expended by the customer in creating the best possible contract, if there are insufficient numbers of

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