How To Prepare Your Dealership For An OSHA Investigation
Have you ever heard the expression "a good craftsman never
blames his tools"? Well, that doesn't apply to Buzz
Kutt, one of your technicians who continually blames others for his
own inability to turn hours. Now that summer is here, Buzz has
come to you for the umpteenth time to complain about the heat in
the shop. You believe Buzz has others stirred up about this issue
as well.
The way you see it, it's just summertime and heat is
part of the job. You don't need a pot-stirrer, especially one
that is the lowest producer in the shop, someone who should be
focused on work and work only. This most recent complaint is the
last straw, you decide, so you let Buzz go for performance
reasons. You have never written him up, though, because his
performance issues date back several years and the numbers speak
for themselves.
