These days, just about every dealership operates a Lube Express.
And why wouldn't a dealership have one? The Lube Express can
generate additional revenue and give the customers a reason to come
back again and again. The trick to this, of course, is to
consistently provide efficient and top-notch service. And to
achieve this, dealerships need quality Lube Technicians.
But, as most Services Managers would tell you, they are not
always easy to find. So what is a Service Manager dealing with a
Lube Tech shortage to do when they receive an application from
"Adam," a 17-year old experienced Lube Tech? Let's
consider this real-life scenario.
Adam Goes To Work And The DOL Pays A Visit