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ARTICLE · 31 AUGUST 2017

"Coercive" And "Disturbing" Arbitration Agreement Upheld Over Labor Commissioner's Protest

In OTO, LLC v. Kho, the California Labor Commissioner challenged a car dealership's mandatory arbitration agreement.

United StatesEmployment and HR

Seyfarth Synopsis: In OTO, LLC v. Kho, the California Labor Commissioner challenged a car dealership’s mandatory arbitration agreement. The agreement required employment disputes to be arbitrated under normal civil litigation rules, before a retired superior court judge, and waived the right to submit wage claims to the Labor Commissioner. The Court of Appeal upheld the agreement even though the agreement bypassed the Labor Commissioner hearing process, and even though the Court was “disturbed” by the way that the employer had drafted and presented the agreement.

The Facts

Ken Kho worked as an auto mechanic for a car dealership. Three years into his employment, he was handed a one and one-quarter page agreement entitled, “Employment At-Will and Arbitration.” The terms of the agreement, appearing in tiny seven-point font within a one-block paragraph, required Kho and the dealership to arbitrate their disputes before a retired superior court judge. The arbitration

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