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ARTICLE · 16 JUNE 2023

Chatbots In The Workplace: Usage Policies And Practical Considerations Related To Artificial Intelligence

Ogletree, Deakins, Nash, Smoak & Stewart
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The increasing prevalence of artificial intelligence (AI) tools and, in particular, generative AI, is creating more reason for employers to adopt workplace...

United StatesEmployment and HR

The increasing prevalence of artificial intelligence (AI) tools and, in particular, generative AI, is creating more reason for employers to adopt workplace policies that communicate to employees whether the use of these applications is appropriate and any commensurate limitations.

Quick Hits

  • Employers may want to develop and implement policies regarding the appropriateness and limitations of generative AI in the workplace.
  • Generative AI has shown its ability to improve efficiency and boost worker productivity, and many employers are seeking workers with ChatGPT experience.
  • Concerns about generative AI include the accuracy of AI-generated information, the potential exposure of confidential or trade secret information, and potential infringement of third-party intellectual property rights.

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