Regulators continue to focus on how companies interact with children online, as illustrated by the recent settlements Roblox entered into with different state AGs. The company has agreed to pay a total of almost $36 million to Alabama (April 21), Nevada (April 15), and West Virginia (April 21), with cases still pending in Florida, Iowa, Kentucky, Louisiana, and Texas.
The investigations arose as a result of alleged failures to verify ages and serve children with age-appropriate content. In these three settlement agreements, the company has agreed to not only pay significant civil penalties, but to modify many of its practices. From the measures the company has agreed to implement, others can derive three core lessons. Namely, to assess processes for age verification, parental controls, and restricting adult interactions with children.