What is it called?
The "New Deal for Consumers" is a package of two new
Directives, aimed at strengthening consumer rights in the EU.
Directive (EU) 2019/2161 on the better enforcement and
modernisation of Union consumer protection rules came into force on
7 January 2020. A further Directive on Representative Actions for
the Protection of the Collective Interests of Consumers is expected
to follow shortly. Member States have up to two years from the date
of publication to implement the Directives.
What is being proposed?
Directive (EU) 2019/2161 amends 4 key pieces of EU consumer
protection legislation, in order to strengthen sanctions for
violations of EU consumer laws, and harmonises the rights of
consumers to bring claims where they have been harmed by unfair
commercial practices. It also seeks to provide more transparency
for online sales and sets out information that must be provided
where products are advertised with a price reduction.
