Proceed With Caution – DNC List Lawsuit Ends With Massive Settlement

Our readers know that making unsolicited telephone calls to consumers whose telephone numbers are on the National Do Not Call registry (“DNC List”) is a big no-no. The latest evidence of this is a class action lawsuit against a subscription-based entertainment services provider that allegedly engaged in a practice in which it placed telemarketing calls to consumers, without their consent, whose numbers were on the DNC List. Below, we briefly discuss: (1) the allegations and claims; (2) the resolution of the lawsuit; and (3) best practices for companies that make marketing calls to telephone numbers on the DNC List.

DNC List Claims Can Be Costly

Commenced in 2022, multiple plaintiffs brought a class action proceeding against Defendant seeking redress for violations of the Telephone Consumer Protection Act’s (“TCPA”) DNC List provision. Specifically, the Complaint alleged that Defendant employed a business model urging consumers to sign up for its services by placing unsolicited