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ARTICLE · 28 OCTOBER 2022

FTC Issues New Rulemaking Proceedings On Customer Reviews And "Junk Fees"

Both rulemakings are in their nascent stages.

United StatesConsumer Protection

Last week at its monthly open meeting, the Federal Trade Commission (FTC) unveiled two new rulemaking proceedings: the first deals with deceptive customer reviews and endorsements and the second with so-called junk fees.

Both rulemakings are in their nascent stages. Last week's actions—the issuance of two advance notices of proposed rulemaking (ANPRs)—simply request information from the public on the consumer harms caused by fake and paid reviews and junk fees. The road from ANPR to final trade rule is a long and winding one, particularly given the number of new rulemakings upon which this FTC has embarked, which Commissioner Christine Wilson has termed "Ruleapalooza."

Customer Reviews

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