FCC Announces Changes For Reassigned Number Database

In 2018, the Federal Communications Commission (FCC) addressed of "the problem of unwanted calls to consumers with numbers reassigned from a previous consumer by establishing a single, comprehensive Reassigned Number Database" (RND). Callers reaching out to consumers can "check the database to ensure they reach consumers that expect their calls and avoid calling consumers with reassigned numbers who may not wish to receive the call." In checking, the caller may be eligible for a "safe harbor" provided under the Commission's rules (47 C.F.R. § 64.1200(m)).

On April 7, 2022, the FCC's Consumer and Governmental Affairs Bureau (Bureau) clarified that "a caller that otherwise meets the criteria for the safe harbor does not need to perform the query of the database itself, but may instead rely on a query made on its behalf by a duly authorized agent." However, the Bureau noted that "[c]allers should be aware that they, not their agents, are responsible for providing