DACB's technology solicitors support their clients with
complex deals in a wide range of sectors. In this second post in a
two part series (see also Key Considerations for Technology Customers)
Aneeqa Kisil advises on two of the major issues faced by
suppliers.
Committing to time and costs
There is increasing pressure on suppliers, particularly in
competitive tender processes, to provide estimates that outstrip
their competitors' both in terms of price and delivery
timescale. However, it is always advisable to set out a realistic
evaluation of costs, time period and personnel as a customer is
highly likely to insist on holding a provider to these within the
contract, drafting in milestones and agreeing charges schedules
accordingly. An over-confident, or indeed misleading, estimate can
later form the subject of a significant dispute.
