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ARTICLE · 22 OCTOBER 2024

Evaluating Online Safety Measures: Ofcom's Economic Discussion Papers 10 And 11

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Ofcom's two papers offer insights into evaluating online safety measures under the UK's Online Safety Act 2023. They present a four-stage evaluation framework, emphasizing metrics, analysis, and continuous improvement. A case study on Twitch highlights the impact of content classification changes.

United KingdomTechnology
Nicola Margiotta
Nicola Margiotta

In the UK, Ofcom has published two economic discussion papers targeted at building knowledge and understanding of safety measures, sharing best practice and developing its understanding of how it might best evaluate online safety measures under the UK's Online Safety Act 2023 (the Act).

For anyone subject to the measures under the Act, it makes interesting reading and provides insights into Ofcom's developing thinking in relation to its approach to the evaluation of effectiveness of measures adopted by services under the Act.

Evaluating online safety measures

The first economic discussion paper is a general paper titled Evaluating online safety measures - Ofcom (May 2024).

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