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ARTICLE · 27 JUNE 2021

Consultation Underway On New Homes Quality Code

Boyes Turner
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The Government sponsored New Homes Quality Board is currently (until 7 July 2021) consulting on a proposed New Homes Quality Code.

United KingdomReal Estate and Construction
Derek Ching
Derek Ching

The Government sponsored New Homes Quality Board is currently (until 7 July 2021) consulting on a proposed New Homes Quality Code.

Riding on the back of adverse publicity ranging from use of unfair leasehold terms, the Grenfell disaster, shoddy workmanship and poor complaint handling and after-sales service, the New Homes Quality Board has been established to provide a platform for improved consumer protection and is planning to issue a New Homes Quality Code for new homes developers to adhere to.

The NHQBs introductory statement says:

"The Code aims to address the gaps in existing protections for new build customers for which the house building industry has been so heavily criticised in recent years. It introduces a broad range of additional requirements for builders to fill the gaps in current protections and ensure that every aspect of a new home purchase, from when a customer walks into a sales office, through to two years after occupation of the home

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