Hacked Off: Customers At Talk Talk! Walk Walk!

Talk Talk have published figures showing the impact of the cyber-attack that the company experienced in October 2015. Since the 'significant and sustained' attack Talk Talk have experienced the loss of 101,000 customers.

The Consequences of the Attack

The attack in October allowed the hackers to access the personal details of 157,000 individuals, approximately 4% of the company's 4 million customers. Although at present there has been no apparent monetary loss from the attack, the personal information accessed includes 21,000 bank account details, 28,000 partial credit card details and 15,000 customer dates of birth. This data is highly valuable and is the reason why large scale cyber-attacks of the type experienced by Talk Talk are occurring on a more frequent basis and why it is essential that businesses have procedures in place to protect themselves from such attacks.