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ARTICLE · 12 JULY 2018

Data Disaster For Ticketmaster: What Can Your Organisation Do To Prepare?

Shepherd and Wedderburn
Shepherd and Wedderburn
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Shepherd and Wedderburn

Shepherd and Wedderburn

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On 27 June 2018, Ticketmaster informed potentially affected customers that malicious software had been identified on a customer support product hosted by a third-party supplier

United KingdomPrivacy

Following Ticketmaster's recent announcement it was the latest high profile business to suffer a major personal data breach, we look to the lessons that can be learned by other companies and organisations handling large volumes of personal data.

On 27 June 2018, Ticketmaster informed potentially affected customers that malicious software had been identified on a customer support product hosted by a third-party supplier. The result was the security of personal data, including names, addresses and payment details of up to 40,000 UK customers had been compromised.

Ticketmaster is merely the latest, and drives home the message organisations need to ensure they are fully equipped to deal with personal data breaches, if, and likely when, they happen. Shepherd and Wedderburn is currently working with a number of clients in this area to ensure they are in a position to manage such data breaches when they arise.

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