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ARTICLE · 01 NOVEMBER 2012

My Cloud Provider Has Closed - Help!

DMH Stallard LLP
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You’ve embraced cloud – you’ve been persuaded by the flexibility, scalability and affordability and you’ve overcome your concerns over data security and sovereignty.

United KingdomMedia, Telecoms, IT, Entertainment
Frank Jennings
Frank Jennings

You've embraced cloud – you've been persuaded by the flexibility, scalability and affordability and you've overcome your concerns over data security and sovereignty. You've moved your IT requirements and data into a cloud solution and everything is going well, better than expected in fact. Then suddenly, your cloud provider withdraws from the market or it goes bust. What do you do now?

With more customers adopting cloud, this kind of story is on the increase. Power issues caused a service outage at Salesforce.com over the Summer and Netflix, Pinterest and Instagram users were unable to access the services for a short while due to an outage at Amazon's EC2 following violent storms in Virginia. In these examples, service was restored afterwards. Recently, after a brief foray into the UK market, US disaster recovery provider Doyenz closed its UK business. It gave notice to users to find an alternative backup solution. The situation was even worse for 3:AM Magazine which

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