An Integral Part Of The Process

Electronic Commerce is the kind of concept that could have been invented by a telecommunications operator like BT simply to mop up spare capacity on its networks. With potential access to every telecoms user in its catchment area, such a company has the capacity to handle a constant flow of commercial transactions between businesses and their customers - whether they are other businesses or private consumers in their own homes.

Huge development resources would give BT the ability to devise any number of technical solutions to manage transactions securely, handle their processing, and provide the 'soft' customer interfaces needed to win over the most adamant technophobes to the concept of trading remotely without resort to paper.