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ARTICLE · 09 NOVEMBER 2026

Ofcom Investigation Puts Pre-launch Risk Assessments In The Spotlight

Lewis Silkin
Lewis Silkin
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Lewis Silkin

Lewis Silkin

Joint managing partners: Jo Farmer, Richard Miskella International offices: Dublin, Hong Kong...

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Ofcom has launched a formal investigation into whether a major online platform properly assessed safety risks before introducing a feature that allows content to disappear after viewing. The investigation examines compliance with the Online Safety Act's requirement for providers to conduct risk assessments before deploying significant changes, raising important questions about how technology companies integrate safety considerations into their product development processes.

United KingdomMedia, Telecoms, IT, Entertainment

Ofcom is investigating if a large online platform complied with its risk assessment duties before introducing a significant new feature. This is a timely reminder that "safety by design" includes assessing risks before product changes launch.

Ofcom announced a formal investigation about a feature which enables content shared between users to disappear once it has been viewed. It will assess whether the provider carried out suitable and sufficient illegal content and children's risk assessments before launching the feature. 

It is important to stress that this is an investigation, not a finding of non-compliance. Ofcom will gather and analyse evidence and, if it considers that a compliance failure has occurred, must issue a provisional decision and give the provider an opportunity to respond before reaching a final decision. 

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