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ARTICLE · 11 SEPTEMBER 2026

Important Changes For Sponsor Management System (SMS) Users

Irwin Mitchell
Irwin Mitchell
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Irwin Mitchell

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United KingdomLitigation, Mediation & Arbitration
Gordana Gligorevic
Gordana Gligorevic

The Home Office has introduced a number of important changes affecting Sponsor Management System (SMS) users, including mandatory multi-factor authentication (MFA), the removal of inactive user accounts and the phased withdrawal of Level 2 users.

These changes are designed to strengthen the security of sponsor licence accounts, improve oversight of licence activity and ensure sponsor records remain accurate and up to date.

Mandatory Multi-Factor Authentication (MFA)

The Home Office will begin introducing MFA for SMS users on a phased basis from 3 September 2026. Once MFA has been enabled on a sponsor licence, users will be required to enter a one-time passcode (OTP), sent by text message or email, in addition to their username and password each time they log into SMS.

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