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ARTICLE · 30 OCTOBER 2019

Financial Regulation: Daily Update

Herbert Smith Freehills Kramer LLP
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The FCA has updated its webpage on its general insurance (GI) value measures. The FCA has launched its fourth GI value measures pilot.

United KingdomFinance and Banking
Herbert Smith Freehills
Herbert Smith Freehills

FCA updated webpage on GI value measures

The FCA has updated its webpage  on its general insurance (GI) value measures. The FCA has launched its fourth GI value measures pilot. Participating insurers will report value measures data on claims frequencies, claims acceptance rates, and average claims pay-outs. The FCA will publish the data in Q1/2020. 

FCA publishes complaints data for H1 of 2019

The FCA has published  the complaints figures for regulated firms for the first half (H1) of 2019. The data showed an increase in complaints from 3.91m in the second half (H2) of 2018 to 4.29m for the first half (H1) of 2019. The increase in complaints was mainly driven by a 34% increase in the volume of payment protection insurance (PPI) complaints received; PPI complaints made up 49% of all complaints received during the period.

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