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ARTICLE · 17 OCTOBER 2014

The Importance Of Feedback

Since joining Deloitte I have become aware of the prevalence of giving and receiving feedback and its importance.

United KingdomEmployment and HR

Since joining Deloitte I have become aware of the prevalence of giving and receiving feedback and its importance. However, aside from being relevant to the formal appraisal process and promotion prospects why is feedback so pertinent?

First, it allows others to provide you with invaluable information about your performance, how you work with others, and how you can become better at what you do.

Second, whether it is positive or constructive, feedback triggers self-reflection and willingness to learn or change.

In Deloitte, feedback is given through a number of channels, both formal and informal. For example, feedback can be requested through an online performance management system or by email. Alternatively (and arguably more usefully) feedback can be gathered through ongoing informal chats where it is immediate, personal, and facilitates two-way communication.

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