Since joining Deloitte I have become aware of the prevalence of
giving and receiving feedback and its importance. However, aside
from being relevant to the formal appraisal process and promotion
prospects why is feedback so pertinent?
First, it allows others to provide you with invaluable
information about your performance, how you work with others, and
how you can become better at what you do.
Second, whether it is positive or constructive, feedback
triggers self-reflection and willingness to learn or change.
In Deloitte, feedback is given through a number of channels,
both formal and informal. For example, feedback can be requested
through an online performance management system or by email.
Alternatively (and arguably more usefully) feedback can be gathered
through ongoing informal chats where it is immediate, personal, and
facilitates two-way communication.