ARTICLE · 14 MARCH 2024

Global Retail Risk Outlook 2024

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In the midst of shifting market dynamics, the retail sector faces unparalleled challenges, grappling with online competition and evolving consumer behavior.

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In the midst of shifting market dynamics, the retail sector faces unparalleled challenges, grappling with online competition and evolving consumer behavior. Our comprehensive survey of 700 senior decision-makers delves into the risks and opportunities that define the industry's landscape.

Overview

In 2024, the retail sector faces unprecedented challenges amid heightened competition and evolving market dynamics. Online and social commerce, coupled with advancements in artificial intelligence (AI) and the metaverse, are reshaping retail strategies.

Retailers are grappling with the relevance of brick-and-mortar stores amidst fluctuating consumer demand and economic uncertainties.

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