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ARTICLE · 15 AUGUST 2025

CTSI Updates Guidance For Traders On Pricing Practices

Lewis Silkin
Lewis Silkin
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Lewis Silkin

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The Chartered Trading Standards Institute (CTSI) has updated its guidance for traders on pricing practices in light of the changes in the Digital Markets, Competition and Consumers Act 2024 (DMCCA) as well as other changes to consumer law.

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The Chartered Trading Standards Institute (CTSI) has updated its guidance for traders on pricing practices in light of the changes in the Digital Markets, Competition and Consumers Act 2024 (DMCCA) as well as other changes to consumer law.

The guide is designed to provide helpful, common-sense guidance to traders about pricing practices. It provides an overview of consumer protection laws that relate to pricing and associated practices for traders.

Regulators may refer to the guidance when making enforcement decisions about a trader's pricing practices. However, the CTSI emphasises that it's not statutory guidance and a court is not bound to accept it. The guidance makes clear that any decision about whether any particular pricing practice is unlawful depends on all relevant circumstances. Only a court can determine whether a trader has breached the law in a specific case.

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