Learn More About False Reviews In Establishment That Invites Penalties In The UAE (Video)

Companies, or brands, that offer services to the general public, can often become the subject of negative reviews from their customers, if their service has not been up to the mark. This is absolutely common, and people who are involved in this area of work know how to deal with such reviews from their clients. However, there may be instances where a person has just gone up and above with the review and really damaged the reputation of your business, when most of what he wrote was not even true. How do you deal with such a situation?

Penal Code: As per the UAE laws, this constitutes 'libel', which means damaging the reputation of a person by way of publishing untrue statements about him i.e. defamation. The Federal Decree-Law No. 31 of 2021, that is, the UAE Penal Code, clearly states, under Article 425, that anyone who insults another person by way of imputation of a fact publicly, thereby resulting in punishment or contempt towards that person, will be